Terms & Conditions
Customer Care
At our electronic store, customer care is our top priority. We strive to provide a seamless customer service experience for all our customers. Our friendly and knowledgeable customer service team is available to answer any questions you may have about our products and services. We also provide a range of support options, from email and telephone assistance to live chat. We value your feedback and always strive to improve our customer service. Our goal is to make sure you have the best possible experience when shopping with us.
Privacy & Safety
Thank you for visiting Thencix, your trusted online electronic store. We are committed to protecting your privacy and personal information. This privacy policy outlines our practices for collecting, using, and disclosing your information on our website.
Information We Collect:
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Personal Information: We collect personal information such as name, email address, phone number, and shipping address when you create an account or place an order on our website.
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Payment Information: We collect payment information such as credit card numbers, billing addresses, and transaction details to process your orders.
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Usage Information: We collect information about your use of our website, such as your browsing history, IP address, and device information.
How We Use Your Information:
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To Process Your Orders: We use your personal and payment information to process and fulfill your orders.
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To Improve Our Services: We use your usage information to improve our website, products, and services.
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To Communicate With You: We may use your contact information to communicate with you about your orders or to send you promotional emails about our products and services. You may opt out of these communications at any time.
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To Comply With Legal Requirements: We may use your information to comply with legal obligations or to protect our legal rights.
How We Share Your Information:
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We may share your information with third-party service providers such as payment processors and shipping companies to fulfill your orders.
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We may share your information with our marketing partners to send you promotional emails about our products and services. You may opt out of these communications at any time.
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We may share your information with government authorities or law enforcement agencies to comply with legal obligations or to protect our legal rights.
Data Security:
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We use industry-standard security measures such as encryption and firewalls to protect your information from unauthorized access, disclosure, or alteration.
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However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the security of your information.
Changes to Privacy Policy:
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We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to our policy by email or by posting a notice on our website.
If you have any questions or concerns about our privacy policy, please contact us at sales@thencix.com.
Wholesale Inquiries
We offer special pricing for bulk orders and welcome wholesale inquiries for our online store. To inquire about wholesale pricing, please contact us directly with your request and the quantity of items you would like to purchase. We will respond to your inquiry promptly and provide you with a quote for your order. Our team is available to answer any questions you may have about our products and services. Thank you for considering our online store for your wholesale needs.
Payment Methods
- Credit / Debit Cards
- Offline Payments